About Us

Arlen Carlson
An early interest in electronics and computers and a fascination with audio systems set the foundation for Arlen's career path. Arlen started out his formal training at the NSIT (now NSCCIT) in Nova Scotia, in Electronics Engineering Technology. This set the basis for starting out in a small electronics design and repair business, which interestingly was responsible for some early designs that have an impact on a great majority of the lives of coffee-loving Canadians today (you will have to view my Electronics Design page to find out how and what).

In parallel to this, Arlen was also using his free time volunteering for installing temporary and permanent sound systems. At the same time he was diving into reading the 2nd Edition of Don Davis' book, "Sound System Engineering " (required reading for any serious audio professional). It was, in part, a combination of these items that then brought Arlen to Ontario, for bigger and better things; first to the Ottawa area to work on the design and install of a year-long project involving audio, fire alarm, and other communications systems.

From there it was on to 10 years of volunteer work at a campus-size institution, which was part of Arlen's early-life career goals. Of course, the work was in the technical departments. Repair and maintenance, electronics design, HVAC and building control systems, design and support of the audio, visual, CATV, and telecomm systems, and installation and support of the telecomm/network infrastructure.

When changes in life came in 2004, it was time to start thinking of the further steps in the career path. Having run a business once before, the thought of once again doing so was not intimidating. Now there was much more experience and specialization to draw upon.

Company History

CarlsonTech was formed in June 2004, initially as a freelance contract company to provide electronics, audio, and video technical services to the integration and broadcast industries. After starting out doing installations and technical maintenance, it quickly became apparent that a combination of control system programming and design-consultation services would be a better direction for the company.

Thus, Arlen, as the founder of the company set on a mission to keep up-to-date with the necessary training and certifications that would better focus his growing business. Certification as a Crestron Programmer was key in this solution, along with follow-up through yearly Masters Classes, recently achieving a Silver Level. Extron certifications for configuration any programming as well. And, audio--training and certifications for a myriad of product lines--Biamp Audia and Tesira, BSS Audio Soundweb London, Symetrix Symnet and Symnet Composer, ClearOne Audio and Video Conferencing Technical Specialist, and QSC Q-Sys.

Any venture where audio is involved is not complete without training from Synergetic Audio Concepts. So far, three of their courses have been attended, including the ECS Speech Intelligibility Workshop and the new Sound Design Seminar.

In December 2013, CarlsonTech became registered as a CSP, or Crestron Services Provider. That makes CarlsonTech one of the few companies that can be turned to for independent Crestron consulting, design, and programming services. As of May 2014, we were also recognized as a 3rd Party Programming Resource for Biamp products as well. Then in December 2014, we became recognized as an Extron Qualified Independent Programmer (EQIP), which makes us only the second company in Canada to achieve this status.

As a member of the Extron EQIP program, the opportunity to attend the inaugural Extron Authorized Programmer training was extended, accepted, and successfully completed. Does that mean that Extron systems are programmable?--Well, I will wait until Extron fully tells you that, but it is coming. Thus CarlsonTech is prepared to provide that service for you as it rolls out; in fact we were only one of two Canadian companies to attend the first training session in August 2015.